date posted: 06-03-2017



At Sterling, we pride ourselves on the exemplary service we offer our umbrella contractors, those on CIS scheme, limited companies and agency clients.


To ensure we are always providing the best solutions to our clients, along with outstanding service we regularly run surveys to gather feedback and to help us continually improve.




Our contractors have recently completed a feedback survey and we are delighted to report that the results are extremely positive. When you are choosing an umbrella company it is always a good idea to look for reviews and positive feedback. We believe our recent survey results speak for themselves:


  • - Over 86% of all respondents are satisfied, very satisfied or extremely satisfied with our service
  • - An impressive 85% would rate our communication good or higher
  • - Nearly 90% of respondents find our process fairly straightforward or very straightforward
  • - Over 82% of our contractors would recommend us
  • Almost 60% of respondents were so satisfied with our service that they felt there weren’t any areas in which we needed to improve

We would like to thank all our contractors who took the time out of their busy schedules to answer our survey. These responses are so important to the staff at Sterling; they help us to hone our processes so that we can offer the best umbrella solutions you can find.


We have selected a respondent at random to be the lucky winner of an iPad. Congratulations to Jonathan Hedges who is our winner.

Don’t forget to add your responses to our next survey to be in with a chance of winning a prize. However, if you have any feedback in the meantime don’t wait for our next survey, please just let us know. We are always interested in hearing about how we are doing and where we could make our services even better. 

Not found what you are looking for?

Contact Customer Services on 01925 626200 or email or you may wish to look on the about us page.